"We always say that if both the plaintiff and defendant are pissed off at the end of a settlement negotiation, we'll call it a successful settlement, but that is not true with Bob. I've witnessed both parties thanking him profusely and expressing how happy they are, what a pleasant experience it was working with him and just how happy and satisfied they are with the end result. It's still a wonder to me how he does that, but he does it every time."
"If the other side does not strongly disagree, Robert would be my first choice. He does his homework well before the session, so once the session starts, he's already very well versed in the facts of the case, and the intricacies of the case, no matter how complex they are. Some other mediators - you have to educate them during the session, which is frustrating. But Bob really knows everything. And he can get to the heart of the matter within one or two hours."
"On the defense side, we have the individual client in a malpractice setting that needs to consent or not consent, and Bob's good with talking to them about that. And then with the other client - which is the insurance company, who has the money and the authority there - he's really good at putting them at ease. They can be honest in their evaluation and tell him what they want to spend and what they think the case is worth, and Bob works with them very well. All my claim professionals love using Mr. Hamilton."
"Bob Hamilton knows how to try a case, so he knows the insecurities, if you will, of each case on each side. So, he will know when to hit each attorney in each room with some weakness of their case in order to help move the case along and get the case settled. He can speak to all sides from his experience as a trial lawyer, and that's very helpful in being a mediator."
"My clients really like Bob. And I think that's half the battle - getting people to trust that the process is working in their favor."
"Mr. Hamilton is a fantastic mediator. He is very knowledgeable in the law. Quickly grasps the issues. Works hard toward settlement."
"Bob was terrific.He is interested in the case and the parties. Many mediators are only interested in hearing themselves talk. We will definitely use Bob again."
“Bob was very good. Nice direct style and collaborative approach. My carriers were pleased and that says a lot. After this experience, I can say that he rates very high on my list of effective and very personable mediators.”
"Bob is indeed the best, most efficient, and most effective mediator I have ever worked with. He has helped us with so many cases, all of which resolved under Bob’s guidance with good results. The most amazing thing about Bob is, while you’ve likely heard the phrase that “a good mediation is when both sides leave the table unsatisfied,” Bob manages to make both sides happy at the end of the day while still resolving the matter effectively. I genuinely don’t know how he does that. No matter how challenging the case is, as long as I can get the parties to agree to go to Bob, I have confidence that we will get a good result and a pleasant mediation session to make our clients happy. Bob is always my first choice for a mediator."
“Mr. Hamilton is wonderful. I have used him to mediate previously and have other mediations with him lined up. He is our “go to” mediator for dental malpractice cases.”
“Bob is AWESOME!!! Very thoughtful, relatable, persuasive. Terrific mediator.”
"I think Bob was outstanding. He is extremely experienced in dental malpractice cases, which helped tremendously. We had a difficult client/defendant, and Bob worked very well with him. I would recommend him to others."
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